Terms and Conditions

Terms and Conditions

  1. General
    • These Terms and Conditions apply to every contract between the Company and any Customer and to all further contracts between the Company and that Customer (until and unless the Company notifies that Customer of revised Terms and Conditions).
    • No prior statements made by the Company or the Customer, nor any correspondence between them, are incorporated into any such contract unless separately agreed in writing by the Company.
    • No representation by or on behalf of the Company by an employee or agent (including but not limited to advice or recommendations as to the quality or suitability for specific purposes of the Company’s goods) takes effect unless separately confirmed by the Company in writing and the Customer agrees that it does not enter into any contract in reliance on such representations unless so confirmed.
    • The Customer acknowledges and accepts that the Company may:
      • make such changes to the specification of its goods as are required to comply with applicable safety or statutory requirements;
      • increase its prices after the contract is agreed to reflect any increase in the price it is charged by its suppliers for goods or materials.
  2. Credit
    • Credit will be granted at the sole discretion of the Company and subject to the Customer providing a fully-completed application form and to the Customer’s references being taken up and reviewed. The Company also reserves the right to carry out credit checks with Credit Reference Agencies where appropriate before offering credit.
    • The provision of credit by the Company to the Customer is subject to the Customer’s compliance with Clause 4(a) and may be withdrawn by the Company at any time and at the Company’s sole discretion.
    • Credit accounts will be reviewed periodically and accounts that have not traded for 6 months may have credit suspended or withdrawn.
  3. Payment
    • Where installation work is carried out the Company may issue periodic invoices.
    • All invoices are strictly net for payment within 30 days of date of invoice and time of payments shall be of the essence of the contract.
    • Where goods are sold by instalments each instalment shall be invoiced and paid for separately.
  4. Returns
    • Returns for credit of goods supplied in accordance with the Customer’s order is at the sole discretion of the Company.
    • Goods supplied to the special order of the Customer or installed by the Company cannot be returned for credit.
    • Return of goods is subject to a handling charge as determined by the Company and payable by the Customer in accordance with Clause 4(a) and subject to any or all the remedies under Clause 4(d).
  5. Claims
      • **Claims for Defects, Damage, etc.:**
        • You can only make claims for defects, damage in transit, short delivery, or any other deficiency if:
          • You notify the Company in writing within 7 days of delivery.
          • The Company is allowed to verify the claim within 7 days of notification.
        • If you don't notify the Company within 7 days of delivery, you are considered to have accepted the goods.
        • If you use or consume any part of a delivery, you are considered to have accepted it and waived any claim or right to claim against the Company regarding that delivery.
  6. Law and Jurisdiction
    • If you don't notify the Company within 7 days of delivery, you are considered to have accepted the goods.
    • If you use or consume any part of a delivery, you are considered to have accepted it and waived any claim or right to claim against the Company regarding that delivery.